Jafza-based technology giant, Jumbo electronics has announced that it has selected Microsoft’s dynamics 365, as a cornerstone of its digital transformation journey.
“Jumbo’s customers expect a premium experience, and we have always prided ourselves on being able to deliver it,”Arvind Agrawal, CEO of Jumbo Group
“But those expectations are constantly changing, and we knew we have to build a commerce platform to allow us to modify our operations almost in real-time. Microsoft presented itself as the obvious partner. The time-to-market and cost-planning aspects of Dynamics 365 were very appealing to us, as were the options to revamp critical business applications like Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) and have them adapt to our chosen best practices and specific operational needs.”
The agreement served as a preamble to the project’s first steering-committee meeting, with key Jumbo stakeholders and senior Microsoft executives discussing strategy and planning their journey ahead.